Client Terms and Conditions

1. Acceptance of Terms

By registering an account on qualityhometutors.com, booking tutoring services, or registering a student, you ("Client") agree to be bound by these Client Terms and Conditions.

2. Services & Platform Usage

Service Description: Quality Home Tutors facilitates the matching of qualified independent tutors with Clients and their designated Students for in‑home tutoring services.

Platform Operations: All scheduling, communication, student management, and payments must be managed directly through our leased software system provided by TutorCruncher at qualityhometutors.com.

3. Student Registration & Minors

Clients are responsible for providing accurate and current information for all registered Students.

If a Client registers a Student who is under 18 years of age, the Client confirms that they are the parent or legal guardian with full authority to contract for services on behalf of the minor.

4. In-Home Tutoring Environment & Safety

Environment: Clients must ensure a safe, clean, quiet, and well‑lit environment in the home conducive to learning.

Adult Presence Required: A responsible adult (18 years or older) must be present in the home for the entire duration of any in‑home tutoring session conducted with a minor Student. Failure to have an adult present will result in immediate cancellation of the session at the Client's expense.

5. Booking & Cancellations

Booking: All sessions must be officially requested, accepted, and recorded through the qualityhometutors.com platform prior to the start of instruction.

Cancellation Policy: Clients must provide at least 24 hours' notice via the platform to cancel or reschedule a scheduled session. Cancellations made with less than 24 hours' notice may be charged up to the full rate of the scheduled session.

6. Payment Terms

Payment Due Date: All payments for tutoring sessions are due immediately at the end of each completed session.

Payment Method: Payments must be processed through the secure electronic payment system integrated into qualityhometutors.com.

Prohibited Payments: Clients are strictly prohibited from paying Tutors directly via cash, check, or external payment apps (e.g., Venmo, Zelle, PayPal).

Non-Payment: Failure to pay promptly at the conclusion of a session will result in immediate account suspension and cancellation of all future scheduled sessions until the balance is cleared.

7. Off-Platform Solicitation Prohibition

Clients agree not to solicit, recruit, or contract with any Tutor introduced to them through qualityhometutors.com to provide tutoring services outside of the platform.

8. Limitation of Liability

To the fullest extent permitted by law, Quality Home Tutors shall not be liable for any indirect, incidental, or consequential damages resulting from in‑home tutoring services or technical downtime of the TutorCruncher platform.

9. Contact Information

For questions regarding these Client Terms, please contact support at support@qualityhometutors.com.