Privacy Policy

1. Overview

Quality Home Tutors values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit qualityhometutors.com or use our services as a Client, Tutor, Student, or Affiliate.

By accessing or using our platform, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information directly from you when you register, schedule sessions, or interact with our platform.

2.1 Information Collected from Clients

• Name, email address, phone number, and home address (for in‑home tutoring).
• Payment details (processed securely via integrated payment gateways).
• Information regarding registered Students (name, age/grade, subject needs, and learning goals).

2.2 Information Collected from Tutors

• Full name, contact details, home address, and government‑issued identification.
• Educational credentials, certifications, resume/CV, and background check results.
• Bank account or payment details for processing payout disbursements.
• Session logs, feedback, and student ratings.

2.3 Information Collected from Students

• Name, age, grade level, academic performance metrics, and tutoring notes provided by Tutors or Clients.

2.4 Information Collected from Affiliates

• Name, contact details, website/channel URLs, promotional methods, and payout details.

2.5 Technical & Usage Data

• IP address, browser type, device information, operating system, pages visited, and timestamps collected via cookies and server logs.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Matching Tutors with Clients/Students and facilitating in‑home tutoring sessions.
• Account & Platform Management: Managing accounts, processing session bookings, and maintaining schedules via our TutorCruncher platform integration.
• Payment Processing: Processing client payments and disbursing tutor earnings (within 7–10 business days post‑payment) and affiliate commissions.
• Safety & Security: Conducting tutor background checks, verifying user identities, and ensuring safety during in‑home sessions.
• Communication: Sending session confirmations, reminders, account updates, customer support messages, and promotional announcements.
• Compliance & Legal: Complying with applicable legal obligations, enforcing our Terms and Conditions, and preventing fraud.

4. How Information Is Shared

We do not sell your personal information. We share information only in the following circumstances:

• Between Tutors and Clients/Students: Necessary contact and address details are shared between assigned Tutors and Clients solely to enable in‑home tutoring services.
• Service Providers & Software Infrastructure: We share information with trusted third‑party vendor platforms that assist in operating our services, specifically:
  • TutorCruncher: Our leased management software platform used to handle user profiles, scheduling, invoicing, and reporting.
  • Payment Processors: Third‑party gateways integrated for secure credit card and electronic payment processing.
  • Background Check Services: Third‑party screening providers to verify tutor credentials and history.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect the safety, rights, or property of Quality Home Tutors, our users, or the public.

5. Children's Privacy (COPPA Compliance)

Our services involve providing tutoring to minors. However, account registration and session bookings must be completed by a parent or legal guardian ("Client").

We do not knowingly collect personal information directly from children under 13 without verifiable parental consent provided during client registration.

Parents/guardians retain the right to review, edit, or request the deletion of their child's information at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with tax and legal requirements, and resolve potential disputes.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: You may review and update your account details directly via your dashboard on qualityhometutors.com.
• Deletion: You may request that we delete your account and associated personal data, subject to legal and financial retention requirements.
• Opt‑Out: You may unsubscribe from promotional email communications by clicking the "Unsubscribe" link in any promotional message.

9. Third‑Party Links & Platforms

qualityhometutors.com may contain links to third‑party websites or services (including TutorCruncher modules). We are not responsible for the privacy practices or content of third‑party platforms. We encourage you to read the privacy policies of any third‑party service you interact with.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated version will be posted on qualityhometutors.com with a revised "Effective Date."

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@qualityhometutors.com
Website: qualityhometutors.com